Warranty on Used Phones: All used phones come with a 7-day warranty. Warranty claims are valid only for factory defects and not for damage caused by the user.
Warranty on New Phones: All new phones are covered by a 14-day warranty for factory defects only. Physical damage, water damage, or improper use voids the warranty.
Batteries: Batteries are covered under a 7-day warranty against factory defects. Warranty is voided by swelling, misuse, or improper charging.
Screens: No warranty is provided on replacement screens. Customers are required to inspect the screen before installation to ensure satisfaction.
USB Adapters, Thumb Drives, and Generic Earphones (Including Airpods/Airbuds): These items come with a 5-day warranty against factory defects, provided there are no visible signs of misuse or damage.
Generic Apple Watches: A 5-day warranty applies only if there is no visible physical damage. Any signs of tampering or improper use will void the warranty.
Original Apple Items: Authentic Apple products, such as watches and Airpods, are covered by a 14-day warranty for factory defects only. Warranty is voided by physical damage, water exposure, or misuse.
No Refunds Policy: Refunds are not provided under any circumstances. Exchanges are only allowed if items qualify under the specific warranty terms.
Inspection Requirement: Customers must inspect all products at the time of purchase or repair. Complaints regarding physical damage after leaving the store will not be entertained.
Service Warranty: Repair services do not include warranties on parts replaced unless specified. Customers are advised to understand repair risks before proceeding.
Non-Warranty Repairs: Any damage caused during use, improper handling, or third-party repairs will not be covered by any warranty provided.
